Privacy Policy

Last updated: 16/02/2026

This Privacy Policy describes how personal data is collected and processed through the website:

www.sicilyxperience.com

1. Data Controller

The Data Controller is:

Sicily Xperience srls

Contrada Costa Larga, 181 - 91014 Castellammare del Golfo (TP)
VAT Number: IT02801200813
Email: info@sicilyxperience.com
Certified Email: sicilyxperience@pec.it

2. Types of Personal Data Collected

The Website may collect the following personal data:

First and last name
Email address
Phone number
Travel, experience or retreat request details
Technical browsing data (IP address, browser type, device information)
Cookies and tracking data

Providing personal data through contact forms is voluntary but necessary to receive a response or proposal.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

Responding to inquiries and requests
Designing and proposing tailor-made journeys, experiences or retreats
Managing pre-contractual communications
Fulfilling legal and administrative obligations
Performing anonymous statistical analysis

Personal data will not be used for marketing purposes without explicit consent.

4. Legal Basis for Processing

Processing is based on:

User consent (Art. 6(1)(a) GDPR)
Pre-contractual measures requested by the data subject (Art. 6(1)(b) GDPR)
Compliance with legal obligations (Art. 6(1)(c) GDPR)

5. Methods of Processing

Personal data is processed using electronic and digital tools in accordance with appropriate technical and organizational security measures.

6. Data Retention

Personal data will be retained:

Up to 24 months for general inquiries
Up to 10 years where required for legal or accounting obligations

Data is retained only for as long as necessary to fulfill the purposes described above.

7. Data Sharing and Third Parties

Personal data may be processed by:

Wix.com Ltd. (website hosting and infrastructure provider)
Technical service providers
Selected local partners involved in delivering travel experiences
Legal and accounting consultants

Some data may be transferred outside the European Union under GDPR-compliant safeguards.

8. Data Subject Rights

Users have the right to:

Access their personal data
Request rectification
Request erasure
Restrict processing
Request data portability
Object to processing

Requests can be submitted to: info@sicilyxperience.com

9. International Data Transfers

Where data is transferred outside the EU, appropriate safeguards are applied in compliance with GDPR.

10. Changes to This Policy

This Privacy Policy may be updated periodically.
Users are encouraged to review it regularly.